100% Reimbursement
No restocking fees or hidden charges. We refund the actual transaction amount paid during purchase instantly.
Guarantee & Refunds
Refund Policy
Read about our transparent refund procedures, instant processing cycles, and banking timelines.
48-Hour Hub Approval
Our logistics center inspects and approves incoming returned packages within 2 working days of receipt.
Instant Trigger
Once approved, the refund call is fired instantly via our high-fidelity Razorpay pipeline directly to your source card.
Refund Procedures & Settlements
1. 30-Day Money Back Window
All standard connectivity products qualify for a 100% refund under our 30-day money-back guarantee. To invoke a refund, simply return the product in its original physical condition within 30 days of shipment receipt, enclosing a copy of the original purchase invoice.
2. 7-Day Damaged Transit Window
If a package arrives with visible physical damage or is missing adapters/components, notify our support team within 7 working days. We will dispatch a complimentary high-fidelity replacement or process a 100% direct refund based strictly on your customer preference.
3. Refund Inspection & 48-Hour Approval
Upon package arrival at our central Sahar Cargo Estate hub, our visual quality inspectors verify return contents within 48 hours (excluding weekends). Once quality integrity is confirmed, the refund is approved and initiated instantly.
4. Settlement Timelines & Razorpay Vaults
Refunds are processed back to the original source card, bank account, or UPI handle via Razorpay's high-encryption pipelines. Credit settlements generally reflect in your banking account within 3 to 5 business days after our internal hub approval.
5. Non-Refundable Scenarios & Mismatches
We take no responsibility for package delays, delivery loss, or return failures due to incorrect postcodes or delivery names provided during checkout. Custom visual electronic components or high-capacity bulk orders processed under specialized client specifications do not qualify for general returns.
Have a Settlement Issue?
If your bank account statement has not updated after our approval notice, or you wish to update settlement channels, contact our billing operations desk immediately.